12 questions to ask before choosing a contractor.
1) Is your estimator a commission based salesman, or one of the owners of the company?
With Prizio you're dealing with the owners, not commission based sales people.
2) How long has your company been in business under the same ownership?
Prizio has been owned and operated continuously by John Prizio since 1968, and our longstanding reputation speaks for itself.
3) Will your project be managed by sub-contractors?
Not with Prizio! We are a family owned business with a traditional "hands on" work ethic. We estimate, manage, and supervise all of our work with pride.
4) Does your insurance policy include roofing coverage?
Roofing insurance is expensive, and some contractors only have general contracting insurance, but NOT roofing insurance coverage. Prizio has full coverage insurance which includes both workman's compensation and two million dollar liability FOR ROOFING. The work we do is insured and covered. We recommend that you receive proof of insurance before proceeding with any work on your home.
5) Are you properly registered with the State of Connecticut and Westchester County?
Prizio is FULLY INSURED, and registered with the State of Connecticut, contractors # 506372, and in Westchester County, New York.
6) Are you a certified roofing installer?
Prizio was the first roofing company in Fairfield County to be a certified installer by GAF, one of the largest roofing materials supplier in the country.
7) Will you provide a list of satisfied repeat customers and references?
Prizio will happily supply you with references suitable to your project type and location. Just ask, and we will be pleased to put you in touch with some of our happy customers.
8) What is the difference between a sales presentation, and an estimate by owner?
Prizio is unique because we don't have any sales people! All estimates and consultations with our homeowners are done by us personally, John or Jonathan Prizio. This avoids the most common complaints received by the Better Business Bureau against other companies involving sales misrepresentations, high pressure practices, failure to disclose key conditions in fine print, and verbal representations not consistent with written contracts or terms.
9) Are you a member of the Connecticut Better Business Bureau?
We are proud of our excellent standing with the Connecticut Better Business Bureau, and have been a member in good standing for over 20 years.
10) What should I watch out for in the contract's small print?
Prizio has NO SMALL PRINT because what you're promised and expect is what you get... a straight forward, easy to read 1 page project estimate and price. Period.
11) Do you disclose your home address?
Yes, Prizio includes our home address in our ads, yellow page listings, and project documents. We are proud of our work, and are always available to our customers.
12) Will you protect my landscaping and magnetically sweep my lawn to remove any nails?
Prizio uses an extensive amount of tarps and plankins to ensure that we leave your home in the same condition it was when we found it.
